Lloyd acts like Trump

Lloyd is a pretty amazing guy and a great business partner. And if you know know him, you know that he’s an incredibly hard worker. I talk about going the extra inch - Lloyd is the one person that I know who always, always, always goes the extra mile in everything he does.

In work, in church, and in community. 

Today though, he’s struggling with community. See he’s on the the HOA board in his neighborhood. Those of you who don’t live in a neighborhood with an HOA, and especially those of you who have never served on such a board, might be surprised to find out just how much work is involved. There’s meetings, events to organize, letters to send. There’s always something. 

And it’s all about as thankless as thankless gets. I’ve served on such boards myself so I know from personal experience that getting a “thank you” is about as common as winning the lottery. 

Some of the work is not so bad. Organizing a big party for the whole neighborhood? That can be fun. 

What’s not fun is being the guy who has to knock on a neighbors door and remind them that they have to cut their grass.

Or trim their hedges.

Or remove the 17 junk cars with no tags that are sitting on blocks.

Or get the washing machine off the front porch.

Which brings me to the roof. Somebody in Lloyd’s neighborhood put a new roof on their house. The bylaws for the neighborhood have specific rules for the roofing and these folks did not follow those rules despite having been advised of them before the work begin. And reminded of the same while the non-conforming roof installation was in progress. 

Predictably, the HOA sent a letter to the homeowner advising them that the roof was non-compliant and requesting a meeting to discuss the situation. 

The response?

That homeowner sent a letter to everyone in the neighborhood (except the board members) bitching about having to follow the rules and personally attacking Lloyd. 

A couple of days later he got this hand written post card:

“We was planning to sell our house late this year. We was going to have you sell it. The way you treat the people around here is making us think diffrent about you. You act like Trump.”

So when Lloyd got to work this morning he was upset. He tells me the story and sums it up with “this is clearly affecting our business, what should I do?”

Not a damn thing, I said. Zip. Nada. 

They fact that someone blatantly broke the rules and is upset that they got called on it is not your problem, but it does speak to a larger question: what kind of people do we want to work with?

We work with people with whom we have mutual respect. We work with people who value what we do, value our expertise, and value our input. As with everything in life there are rules to buying and selling houses, and we work with people who follow those rules. We don’t work with people who are rude, disrespectful, or (most especially) untruthful or deceptive. 

So let’s evaluate this situation against those principles. The person ignored the prior input of the HOA, willfully violated the rules and acted as if they did not apply to them, and then pitched a fit about it like a baby who didn’t get his way. 

So is this really affecting our business?

No, because we would’t want to work them the in the first place. 

And, thankfully, we don’t have to.